Key Responsibilities
Quality Management System (QMS)
- Maintain and improve Quality Management Systems in line with applicable standards (IATF 16949, ISO 9001, ISO 14001, etc.).
- Ensure compliance with documented procedures, work instructions, and quality standards.
- Support the development and revision of standard operating procedures (SOPs) and quality documentation.

Process Improvement & Continuous Improvement
- Facilitate Continuous Improvement (CI) initiatives using Lean, Kaizen, PDCA, 5S, and Six Sigma methodologies.
- Identify opportunities for process optimization and waste reduction.
- Track improvement projects and monitor achievement of quality objectives.

Audits & Compliance
- Plan and coordinate internal process, product, and system audits.
- Support external audits conducted by customers, certification bodies, and regulatory agencies.
- Track audit findings, corrective actions, and closure status.

Quality Data Analysis
- Collect, analyze, and report quality performance data and key metrics.
- Monitor KPIs such as PPM, COPQ, Customer Complaints,



Rejection Rates, and Process Capability.
- Prepare quality dashboards and monthly management review reports.

Corrective & Preventive Actions
- Support root cause analysis using tools such as 8D, Why-Why Analysis, Fishbone Diagram, and Pareto Analysis.
- Drive closure of corrective and preventive actions (CAPA).
- Verify effectiveness of implemented corrective actions.

Training & Awareness
- Conduct quality awareness programs and employee training sessions.
- Promote quality culture and employee involvement in improvement initiatives.
- Support cross-functional teams in implementing quality standards and best practices.

Customer & Supplier Quality Support
- Assist in handling customer complaints and coordinating resolution activities.
- Support supplier quality improvement initiatives and performance monitoring.
- Participate in customer audits and quality assessments.

📌 TQM Engineer (Pune)
🏢 Tata AutoComp
📍 Pune