Job Name – Cluster Head

Product/ BU: Sustainable Livelihood Initiative - SLI/ Micro finance

Location: Ahmedabad & Surat

Job Responsibilities:
- Building Portfolio (to achieve Disbursement and POS budget) as per business mandate and Budget assigned
- Regular Follow up and repayment monitoring to ensure portfolio growth and quality management as per laid down process
- To ensure business profitability – Cost reduction and building profitability
- Business (both asset and liability) development in the given cluster comprises with 5-12 reporting RMs.
- To start business in new locations for generating Business from untapped areas. Retention of existing customers from competition by delivering quality service
- Monitoring the performance of the reporting RMs and Field officers; Ensuring staff Productivity of both RM and Field officers.




- RM/FO staff - On the Job Training
- Ensuring on time repayment (OTR), FTR in account/loan booking, strict control over audit exceptions.
- Implementation of system based process and monitoring, Automation, technological up gradation as per the bank’s guidelines.
- Fraud Investigation- Business workplace check & Monitoring on process and reduction in deviations

Educational Qualifications:

Graduate/Post Graduate

Experience Required

7- 8 years of experience in banking / microfinance industry, handling loans, client management and Team Handling experience.

Please share resume on [email protected]/ [email protected]

📌 Cluster Head (Ahmedabad)
🏢 HDFC Bank
📍 Ahmedabad