- Handle and coordinate with international clients through chat, email & WhatsApp.
- Generate and manage leads through IndiaMART.
- Respond to customer queries regarding medicines and pharmaceutical products.
- Follow up with leads and convert them into sales.
- Share product details, pricing, quotations, and availability.
- Coordinate with internal teams for orders, documentation, and dispatch.
- Maintain robust relationships with existing and potential clients.
- Achieve assigned sales and lead-conversion targets.