Responsible for ensuring smooth F&B; operations, excellent guest service, and adherence to hotel service, hygiene, and operational standards.
Key Responsibilities
- Assist in the smooth operation of the assigned restaurant/outlet.
- Provide professional and friendly service to guests.
- Take orders, serve food and beverages, and ensure guest satisfaction.
- Maintain cleanliness, grooming, and hygiene standards.
- Coordinate with the Kitchen and other departments for smooth service.
- Ensure proper mise-en-place and outlet readiness.
- Handle guest requests and complaints professionally.
- Assist with billing, POS operations, and cash handling.
- Support upselling and achievement of F&B; revenue targets.
- Monitor stock, equipment, and serviceware and report shortages or damages.
- Follow hotel SOPs, food safety, and workplace safety standards.
- Assist supervisors in daily briefings and team activities.
Qualifications
- Diploma/Degree in Hotel Management or Hospitality Management.
- 1–3 years of relevant F&B; experience preferred.
Key Skills
- Good communication and guest-handling skills
- Positive attitude and team spirit
- Good grooming and presentation
- Basic knowledge of F&B; service
- Ability to work under pressure
- Willingness to work shifts, weekends, and holidays
Perks:
- Food provided
Ability to commute/relocate:
- Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- How many years of F&B; service experience do you have?