Responsibilities
- Lead and oversee end-to-end milestone-based billing and contract management activities.
- Ensure timely and accurate invoice generation in line with contractual milestones and billing schedules.
- Review and approve billing transactions, reconciliations, and exception resolutions.
- Manage contract lifecycle activities, including contract setup, amendments, renewals, and terminations.
- Ensure compliance with contract terms, revenue recognition requirements, and accounting standards.
- Monitor customer and contract master data accuracy and governance.
- Drive resolution of billing, Project managers queries, and escalations.
- Coordinate with Finance, Project Management, Operations, and client stakeholders.
- Monitor team performance, productivity, SLA adherence, and quality metrics.
- Support month-end, quarter-end, and year-end close activities.
- Review and analyse billing, revenue, and contract-related reports and KPIs.
- Ensure compliance with internal controls, audit requirements, SOPs, and risk management policies.
- Identify process improvement, automation,



and standardization opportunities.
- Provide coaching, training, and performance management support to team members.
- Act as the primary point of contact for client communications, governance calls, and service delivery reviews.
- Drive continuous improvement initiatives to enhance operational efficiency, accuracy, and client satisfaction.

Functional & Technical skills
- Billing milestone tracking and invoice Review
- Billing validations and exception handling
- Understanding of billing schedules and triggers
- Contract setup, maintenance, and updates
- Review of contract terms, SOWs, and amendments
- Customer and contract master data maintenance
- Understanding of end-to-end O2C/P2C processes
- Awareness of finance and project operation dependencies
- Advanced skills in Excel, reporting, KPI tracking, and process improvement initiatives.

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Required Technical skills
- Extensive exper

📌 C Senior (Bengaluru)
🏢 EY
📍 Bengaluru