THE WORK:
Discover the opportunity to contribute actively and independently while becoming a subject matter expert- You will participate in team discussions and help provide solutions to work-related challenges
- This role embraces the essence of Service Desk Management, inviting you to grow and engage in a supportive and dynamic environment
- Join us and be part of a journey where your contributions truly matter
- Ensure production systems are available and operating according to defined Service Level Agreements
- Drive incident and outage resolution and maintain transparent communication throughout the process
- Facilitate the restoration of service to the production environment efficiently and effectively
- Establish and maintain disaster recovery procedures to safeguard critical operations
- Maintain data retention practices in alignment with organizational policies and standards
- Advanced proficiency in French Language
- A minimum of 1 of experience in relevant related skills
- Bachelor''s Degree in relevant field of studies
- Beginner communication skills
- Intermediate analytical thinking
- Beginner customer service orientation
- Intermediate adaptability

📌 Infra Tech Support Practitioner (Gurugram)
🏢 Accenture
📍 Gurugram