Experience Required: 1012+ years of relevant experience
Reporting To: Cluster Head
Contact: [email protected]
Preferred Industry: Banking, Financial Inclusion (FI), Insurance, Fin-tech, Microfinance
Role Objective:
Lead and scale the Banking Correspondent (BC) network across the state with full accountability for business growth, portfolio quality, regulatory compliance, operational governance, partner management, and state-level profitability.
Key Responsibilities

1) Business Development & KIOSK/Customer Service Point Expansion
- Identify high-potential districts and locations for business expansion within the state.
- Assess customer base potential and product suitability in new and existing geographies.
- Drive geographic expansion through the identification and establishment of current KIOSK/Customer Service Points.
- Ensure business growth and product diversification in line with the approved business plan.
- Analyze productivity and efficiency gaps across areas and branches and implement corrective actions.




- Manage and strengthen relationships with partners and customers across the state.
- Own and drive the State P&L.;

2) Portfolio & Risk Management
- Ensure the team undertakes preventive and corrective measures to maintain a high-quality portfolio.
- Enforce adherence to company policies related to operations, HR, administration, training, and risk processes.
- Support RM/BH in formulating strategies for portfolio quality and risk mitigation in the state.

3) Monitoring, Governance & Quality Control
- Ensure strict adherence to company policies and operational procedures across the region.
- Conduct regular field visits to monitor on-ground activities and ensure compliance with operational guidelines.
- Review Branch/Bank MIS data to ensure accuracy, performance tracking, and reporting discipline.
- Ensure timely closure of audit observations at the regional level.

4) Team Management & Capability Building
- Provide guidance, mentoring, and training to branch s

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