hi,

we have openings for Cisco Collaboration Engineer at Bangalore location

Job Location: Bangalore -Manyta Tech park

Mode of work: 5 days working from office

Role: Cisco Collaboration Engineer

Experience : 5+ years

Shifts: Rotational shifts including night shifts- provided transport & Shift Allowances

Primarily Roles & Responsibilities

Primary Roles & Responsibilities:

Install, configure and troubleshoot Cisco Unified Communications products including Unified Communications Manager, Unity and Unity Connection, Presence, Contact Center Express, Cisco Webex and Cisco Webex Contact Center.

Install and configure voice gateways as part of the Collaboration solutions

Install and configure LAN switches and networking components

Establish QOS policies

Install and configure SIP border solutions (CUBE and other SBCs)

Strong understanding of security and privacy controls for voice systems and the ability to design and configure according to the current standards.

Troubleshoot integrated technology issues and maintain an accurate issues list.





Primary Roles & Responsibilities:

Install, configure and troubleshoot Cisco Unified Communications products including Unified Communications Manager, Unity and Unity Connection, Presence, Contact Center Express, Cisco Webex and Cisco Webex Contact Center.

Install and configure voice gateways as part of the Collaboration solutions

Install and configure LAN switches and networking components

Establish QOS policies

Install and configure SIP border solutions (CUBE and other SBCs)

Strong understanding of security and privacy controls for voice systems and the ability to design and configure according to the current standards.

Troubleshoot integrated technology issues and maintain an accurate issues list.

Provide systems administration training to clients

Learn to understand the customer workplace (technical and political) and when to escalate.

Work with Account Managers to identify new opportunities (cross selling a

📌 Cisco Collaboration Engineer- (Bengaluru)
🏢 Black Box
📍 Bengaluru