• Operational & Financial Analysis: Conduct deep-dive analysis of operational performance against financial plans. Identify trends, variances, and "red flags" before they become issues.
- Special Projects & Profitability: Lead ad-hoc initiatives focused on margin expansion, cost optimization, and process improvements across the business.
• Analyst Relations Support: Coordinate the gathering and synthesis of complex data sets for industry analyst briefings (Everest, Gartner, etc.) to ensure our market leading capabilities are accurately reflected.
- Information Orchestration: Act as a central point of contact to coordinate information gathering across various departments, ensuring leadership has a "single source of truth" for decision-making.
- Executive Support: Prepare high-level presentations and briefings for the leadership team, translating complex financial data into actionable business insights.
Preferred candidate profile
Required Qualifications & Skills
• Experience: 8- 12+ years of experience in Financial Planning & Analysis (FP&A;), Business Finance, or Strategic Operations.
• Industry: Experience in the BPO or Qualified Services sector is highly preferred.
• Technical Mastery: Expert-level Excel skills are mandatory. You must be comfortable navigating complex ERPs and financial systems (training will be provided on proprietary tools).
• Communication: Exceptional English communication skills. You must be comfortable "managing up" and collaborating with senior executives. • The "Special Projects" Mindset: A proven track record of managing ambiguous projects from conception to completion without a pre-defined roadmap.