WE ARE LOOKING FOR A RESPONSIBLE AND WELL ORGANIZED FRONT OFFICE ASSISTANT TO MANAGE FRONT OFFICE OPERATIONS , HANDLE INCOMING AND OUTGOING CALLS , COORDINATE WITH CUTSOMERS AND EMPLOYEES AND MAINTAIN DAILT REPORTS OF THE MARKETING EXECUTIVE TEAM.
KEY RESPONSIBILITIES:
- MANAGE THE FRONT OFFICE AND RECEPTION AREA EFFICIENTLY.
- HANDLE INCOMING AND OUTGOING PHONE CALLS AND DIRECT CALL TO THE CONCERNED DEPARTMENT OR EMPLOYEE.
- ATTEND TO CUSTOMER ENQUIRIES AND PROVIDE BASIC INFORMATION ABOUT THE COMPANY'S SOLAR PRODUCTS AND SERVICES.
- COORDINATE WITH CUSTOMERS , MARKETING EXECUTIVES , SERVICE TEAM AND MANAGEMENT.
- RECIEVE AND RECORD CUSTOMER ENQUIRIES AND FORWARD THEM TO THE CONCERNED MARKETING EXECUTIVE.
- MAINTAIN PROPER RECORDS OF CUSTOMER ENQUIRIES , FOLLOW UP AND LEADS.
- COLLECT AND MAINTAIN DAILY WORK REPORTS FROM MARKETING EXECUTIVES.
- MONITOR WHETHER MARKETING EXCUTIVES SUBMIT THEIR DAILY REPORTS ON TIME.
- PREPARE AND MAINTAIN DAILY/WEEKLY MARKETING ACTIIVITIES REPORTS.
- FOLLOW UP WITH MARKETING EXECUTIVES REGARDING PENDING REPORTS, CUSTOMER FOLLOW UP AND ASSIGNED TALKS.
- COORDINATE WITH REGIONAL SALES MANAGER/ MARKETING COORDINATOR .
- MAINTAIN OFFICE FILES , DOCUMENTS, REGISTER AND OTHER FRONT OFFICE RESORDS.
- HANDLE BASIC EMAIL COMMUNICATION , DATA ENTRY AND DOCUMENT PREPARATION.
- MAINTAIN CONFIDENTIALITY OF COMPNAY AND CUSTOMER INFORMATION.
REQUIRED SKILL & QUALIFICATION:
- MINIMUM PLUS TWO/DEGREE QUALIFICATION.
- GOOD COMMUNICATION AND INTERPERSONAL SKILLS.
- GOOD TELEPHONE HANDLING AND CUSTOEMR INTERACTION SKILLS.
- ABILITY TO MAINTAIN REPORTS AND RECORDS ACCURATELY.
- GOOD COORDINATION AND FOLLOWUP SKILLS.
Job Types: Full time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Language:
- Kannada (Preferred)
- English (Preferred)
- Malayalam (Preferred)
Work Location: In person
📌 Front Office Assistant (Bengaluru)
🏢 HIGHGRID ASSOCIATES
📍 Bengaluru
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