Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. One97s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s.
Our Key Offerings are divided into 5 broad categories as follows:
- Entertainment
- Digital Platforms
- CVM Solutions
- Enterprise Services
- Financial Platforms
One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more.
Key Responsibilities:-
-Assist in gathering basic business requirements for Telco services.
-Support documentation of functional specifications and user stories.
-Learn and contribute to the product lifecycle of assigned services.
-Monitor performance and health of live Telco services.
-Assist in initial investigation of operational issues and incidents.
-Support creation and maintenance of operational documentation.
-Learn and utilize service monitoring tools and platforms.
-Participate in testing of new service features or deployments.
-Contribute to routine daily operations tasks.
-Collaborate with cross-functional teams (Engineering, QA, Support).
-Develop understanding of Telco protocols and service delivery.
-Enhance skills in data analysis, reporting, and troubleshooting.
Qualification Required:-
- B.E. Electronics & Telecommunications graduate.
- 2–5+ years of experience in telecom, fintech, or digital payments Robust understanding of telco ecosystem (recharges, plans, APIs, billing systems)
- Proven experience in partnerships, category growth, or product management. Strong analytical and problem-solving skills.
- Excellent stakeholder management and negotiation skills. MBA from a Tier-1/2 institute