We are looking for a agile and customer-focused Showroom Sales & Customer Service Executive to manage daily showroom operations. The role involves assisting customers, handling sales, operating computer systems, and managing billing processes to ensure a smooth and positive customer experience.
Rotational Shift I : 9 am to 5:30 pm and shift II : 12 pm to 9:00 pm
Key Responsibilities
Customer Handling & Service
Greet and assist customers visiting the showroom in a professional and friendly manner
Understand customer needs and guide them to suitable products
Resolve customer queries and ensure high levels of customer satisfaction
Sales Responsibilities
Explain product features, pricing, and promotions clearly to customers
Actively support in achieving monthly sales targets
Maintain strong product knowledge to improve sales effectiveness
Billing & Cash Handling
Generate bills accurately using billing software or computer systems
Handle cash, card, or digital payment transactions responsibly
Ensure correct pricing and discounts are applied
Computer Operations
Maintain sales records, billing entries, and customer data in the system
Update stock or product information when required
Prepare basic reports if needed by management
Showroom Maintenance
Maintain cleanliness and proper arrangement of products in the showroom
Ensure a welcoming and organized display of items
Required Skills & Qualifications
Minimum education:Diploma / Any Degree (preferred)