Senior Operations Manager – Cable Car / Ropeway

Location: Athirappilly, Thrissur, Kerala
Industry: Cable Car / Ropeway, Amusement & Tourism
Employment Type: Full-Time
Experience: 8–12 Years

Job Summary

We are looking for an experienced and dynamic Senior Operations Manager to lead and manage the day-to-day operations of our Cable Car / Ropeway facility at Athirappilly, Thrissur, Kerala.

The position requires a strong operations skilled with excellent leadership, safety management and team-handling skills. The candidate will be responsible for ensuring safe, efficient, reliable and guest-friendly operations of the Cable Car facility.

Key Responsibilities
- Manage and oversee the complete day-to-day operations of the Cable Car / Ropeway facility.
- Ensure the highest standards of passenger safety and operational discipline.
- Supervise station operations, passenger boarding, disembarking and crowd movement.
- Lead, supervise and effectively deploy the Operations and Station teams.
- Coordinate closely with Mechanical, Electrical, Maintenance, Security,



Front Office and Guest Relations teams.
- Ensure daily operational inspections and readiness of the Cable Car system and stations.
- Ensure strict implementation of SOPs, safety procedures, emergency procedures and operational checklists.
- Monitor manpower deployment, shift schedules, attendance and staff performance.
- Handle operational emergencies, breakdowns and incidents in coordination with the technical and management teams.
- Ensure proper crowd management, particularly during weekends, holidays and peak tourist seasons.
- Maintain daily operational reports, incident reports, inspection records and other relevant documentation.
- Ensure excellent guest service and resolve operational complaints and escalations effectively.
- Conduct regular staff briefings, training and safety awareness programmes.
- Ensure compliance with applicable safety, statutory and regulatory requirements.
- Identify operationa

📌 Sr. Operation Manager– Cable Car (Thrissur)
🏢 silverstrom Amusement Parks
📍 Thrissur