We are looking for a confident, friendly, and customer-focused Female Customer Relationship Manager to manage customer relationships, handle inquiries, follow up with leads, and ensure a high level of customer satisfaction.
Key Responsibilities:
- Manage and maintain relationships with existing and prospective customers.
- Handle customer inquiries through phone calls, WhatsApp, email, and other channels.
- Make regular follow-up calls to customers and prospects.
- Track customer feedback, complaints, and satisfaction.
- Maintain professional communication with customers at all times.
- Build and maintain solid client relationship.
- Follow up with clients and solve their queries as per their requirement.
- Understand customer needs and recommend suitable solutions only after discussion with seniors.
- Co-ordinate with internal teams to ensure excellent client service.
- Basic computer knowledge.
- On the floor with clients.
📌 Client Relationship Manager (Kolkata)
🏢 Blue Violet
📍 Kolkata
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