Interested Candidates can directly connect with Ms.Tanya-(phone hidden)
Role Overview
We are hiring Customer Support Executive for an inbound customer service role with upselling responsibilities. The position involves handling customer queries over calls, providing accurate banking-related information, and identifying opportunities to upsell relevant products.
Key Responsibilities-
- Handle inbound customer calls and resolve queries effectively
- Provide accurate information related to banking services
- Identify upselling opportunities and promote relevant offerings
- Maintain high-quality customer interactions and service standards
- Update customer details and interaction records in the system
- Meet defined performance and productivity targets
Eligibility Criteria-
Graduates (Freshers) can apply
Undergraduates must have minimum 12 months of customer service experience
Candidates graduated from technical Background can't apply (B.Tech,BCA,MCA,etc)
Robust communication skills in English and Hindi (Versant Level 4 or equivalent)
Candidates should not have exams in the first 4 months after joining
Work Schedule & Shift- 6 Days
Working with 1 Weekly Off
Rotational Shifts within 8:00 AM – 8:00 PM (9 hours shift)
Male Candidates: 8 AM – 8 PM (rotational)
Female Candidates: 8 AM – 6 PM (rotational)
No leaves allowed during the first 3 months
Compensation & Benefits-
CTC: ₹17,500-23,000/Month
Performance-based incentives over and above fixed salary
Shuttle facility available from key metro and bus locations
📌 Customer Care Executive (Noida)
🏢 Altruist Technologies
📍 Noida
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