- Job ResponsibilitiesHandle incoming Justdial leads and respond to customer enquiries promptly.
- Speak with prospective clients, understand their logistics requirements, and explain the company's services.
- Follow up with customers via phone, WhatsApp, and email.
- Maintain lead records and update customer details in the CRM.
- Coordinate with the operations and sales teams for quotations and shipment bookings.
- Prepare basic reports and maintain office documentation.
- Perform data entry and administrative tasks.
- Assist in day-to-day office operations.
- RequirementsBengali language is mandatory (reading,
writing, and speaking).
- Minimum qualification: 12th Pass or Graduate.
- Positive communication and convincing skills.
- Basic knowledge of MS Excel, MS Word, and email.
- Ability to handle customer queries professionally.
- Freshers are welcome. Experience in customer support, telecalling, or lead handling will be an added advantage.
- Office TimingsMonday to Saturday
- 10:00 AM – 7 PM
Note: This is not a cold-calling or sales target role. The candidate will primarily handle Justdial inbound leads, assist customers, and coordinate with internal teams.