At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.
Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver creative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Senior Associate Quality Complaints
What you will do
Lets do this. Lets change the world.
In this vital role you will own and implements the end-to-end global complaint process and management system, ensuring appropriate business connection across Amgen. In doing so, the focus is on assuring complaint processes and systems remain fully compliant through the quality operating standards and procedures to current, emerging internal and external requirements. In addition, the team translates information from the market to drive continuous improvement.
- The Senior Associate conducts low to medium complexity complaint investigations and determines if complaint investigations require issue for further investigation.
- Evaluates and ensures triaged product complaint records align with applicable procedures
- Evaluates and owns complaint records with basic investigations
- Ensures quality of complaint records
- Completes assigned assessments per applicable procedures
- Applies analytical skills to evaluate sophisticated situations using multiple sources of inf
📌 Sr Associate Quality Complaints (Hyderabad)
🏢 Amgen
📍 Hyderabad
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