Job Requirements
Job Description
Job Title –
Branch Operations Manager- MBL

Place of work
– Mumbai

Business Unit
– Retail Banking

Function
– Micro Business Loans

Job Purpose:
Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship

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Roles & Responsibilities:
- Responsible for managing Micro business loan Disbursement.
- To maintain TAT & Quality of the files at the time disbursement
- Checking and disbursement of MBL cases on system based on the Company policy and parameters
- To co-ordinate with all Stake Holders like Sales, Credit, FCU on a regular basis for process and policy changes and daily work

Managerial & Leadership Responsibilities:
- Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
- Attract & retain best-in class talent to meet Bank's rapid growth targets

Educational Qualifications:
Graduate – Any

Experience:
3 to 5 Years of experience in Operations/ Customer Service.

📌 Branch Operations Manager-Micro Business Loans (Chennai)
🏢 IDFC FIRST Bank
📍 Chennai