Key Responsibilities:
- Manage and maintain IT asset inventory, stock registers, and spare asset trackers.
- Ensure accurate updation of the IT asset master database and asset movement records.
- Generate and maintain asset management, asset register, and inventory reports.
- Handle desktop and laptop allocation, installation, movement, addition, and decommissioning activities.
- Coordinate inter-branch asset transfers and ensure proper tracking of asset movement.
- Manage asset disposal processes in accordance with company policies.
- Liaise with vendors for procurement, delivery, and asset-related support activities.
- Handle IT purchase management, including purchase records and invoice updates.
- Monitor and manage incident and service request tickets while adhering to defined SLA requirements.
- Ensure compliance with asset lifecycle management processes and documentation standards.
Required Skills & Qualifications:
- 2 to 3 years of relevant experience in IT Asset Management.
- Strong oral and written communication skills.
- Positive understanding of asset inventory, procurement, vendor management, and reporting processes.
- Knowledge of ITSM/ticketing tools, incident management, service requests, and SLA tracking.
- Proficiency in Microsoft Excel and reporting tools.
- Flexible to work extended hours and support site requirements as needed.