Required Skills
- Solid experience in ITIL v3/v4 and Major Incident Management (MIM).
- Hands-on experience with ServiceNow or other ITSM tools.
- Knowledge of Incident, Problem, and Change Management.
- Excellent stakeholder management and communication skills.
- Experience in enterprise infrastructure, cloud, or application support environments.
📌 ITIL (Pune)
🏢 Zensar
📍 Pune
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