Y.O.E
- 10- 15 Yrs

Job Description

About the Role

As the
SAP Tower Head
, you will be the executive leader accountable for the overall SAP practice within BD's India GCC. You will own SAP delivery operations, workforce strategy, capability development, stakeholder management, and financial performance. This role will drive the evolution of the SAP organization from a traditional support function into a strategic transformation partner supporting BD's global S/4HANA roadmap and enterprise digital initiatives.

This highly visible leadership role requires expertise in SAP technologies, large-scale transformation programs, people leadership, financial management, and executive stakeholder engagement.

Key Responsibilities

SAP Strategy & Transformation
- Define and execute the multi-year SAP capability roadmap for the GCC.
- Drive the transition from support services to strategic SAP transformation initiatives.
- Lead S/4HANA modernization programs and SAP innovation initiatives leveraging SAP BTP, Analytics, and cloud technologies.




- Establish and govern SAP architecture and best practices across the organization.

Practice Leadership
- Build, lead, and develop a high-performing SAP organization of 30-50+ professionals.
- Provide leadership across SAP domains including:
- FI/CO
- MM
- SD
- PP
- QM
- EWM
- Basis
- Commerce Cloud
- Concur
- Drive talent acquisition, succession planning, career development, and employee retention strategies.

Financial & Operational Management
- Own SAP Tower P&L;, including budgeting, forecasting, resource planning, and cost optimization.
- Ensure optimal utilization and effective delivery operations.
- Manage operational KPIs, service levels, and performance metrics.

Delivery Governance
- Oversee quality of SAP delivery across projects and support engagements.
- Drive SLA compliance, customer satisfaction, release management, and continuous improvement.
- Monitor delivery health through metrics including:
- SLA adherence
- CSAT scor

📌 SAP ABAP (Hyderabad)
🏢 Info Origin
📍 Hyderabad