We are looking Sales Coordinator

YOE : 6 months to 1 yrs

Roles & Responsibilities:
- Handle customer enquiries received through phone, email, WhatsApp, and website.
- Understand the customer's basic requirements and qualify enquiries.
- Schedule and coordinate meetings/demo appointments between customers and the sales team.
- Ensure both the customer and the assigned salesperson join the scheduled meeting on time.
- Send meeting reminders and coordinate any rescheduling when required.
- Maintain accurate lead and meeting details in the CRM system.
- Follow up with the sales team after each meeting to update the lead status.
- Track pending opportunities and remind the sales team to follow up with customers.
- Monitor the progress of each enquiry until it is closed (Won/Lost).
- Prepare daily reports on enquiries received, meetings scheduled, meetings completed, and closures.

Mandatory Skills:
- Excellent verbal and written communication in English.
- Malayalam communication is an added advantage.
- Valuable coordination and follow-up skills.

Benefits:
- Health insurance
- Provident Fund

Work Location: In person

📌 Sales Coordinator (Chennai)
🏢 DigiSME Software Private
📍 Chennai