Collection Telecaller – Job OpeningWe are looking for a Collection Telecaller to contact customers regarding overdue payments, negotiate suitable repayment plans, and ensure timely recovery of outstanding amounts.
Key Responsibilities:
- Contact customers by phone to follow up on overdue payments.
- Negotiate clear and practical repayment plans with customers.
- Resolve payment-related queries and disputes professionally.
- Maintain accurate customer and payment records.
- Follow up regularly to achieve collection and recovery targets.
- Maintain qualified communication while handling customer concerns.