Hiring: Telesales – Product Advisor | Shaadi.comLocation: Kochi, Kerala
Experience: Freshers to 5 Years
Employment Type: Full time
Department: Sales / Customer Experience
About Shaadi.comShaadi.com is one of India’s leading matrimonial platforms, helping individuals and families connect with potential life partners.
We are looking for energetic and customer-focused Product Advisors to join our telesales team in Kochi.
Role: Telesales – Product AdvisorAs a Product Advisor, you will connect with customers over the phone, understand their requirements, guide them on the right Shaadi.com membership/product, and help convert enquiries into successful sales.
- Key ResponsibilitiesConnect with customers through inbound and outbound calls.
- Understand customer requirements and recommend suitable Shaadi.com products and membership plans.
- Explain product features, benefits, pricing, and membership options clearly.
- Follow up with prospective customers and convert leads into sales.
- Build strong customer relationships through effective communication.
- Achieve assigned sales targets on a daily, weekly, and monthly basis.
- Maintain accurate customer and sales information.
- Ensure a positive customer experience throughout the sales journey.
- Who Can Apply?Freshers are welcome to apply.
- Candidates with up to 5 years of experience in telesales/sales can apply.
- Candidates with experience in telecalling, inside sales, B2C sales, or customer-facing sales roles are preferred.
- Good verbal communication and convincing skills.
- Malayalam and English communication skills are preferred.
- Target-driven, confident, and self-motivated individuals.
- Willingness to build a career in sales.
- Work Schedule6 Days Working
- Fixed Day Shift: 10:00 AM – 7:00 PM
- 1 Rotational Weekly Off
- No Night Shifts
- Why Join Us?Attractive Incentive Opportunities
- Performance-based rewards
- Career growth opportunities
- Training and support for freshers
- Professional and supportive work environment
- Opportunity to work with a well-known matrimonial brand
Ready to Build Your Career in Sales?If you are confident, customer-focused, and enjoy talking to people, we'd love to hear from you.