We are looking for a confident, educated and professional Client & Supplier Coordination Executive. The employee will communicate with existing and prospective clients, coordinate with suppliers, follow up on enquiries and maintain accurate records of conversations.
Key Responsibilities:
- Make and receive business calls to clients and suppliers.
- Follow up on quotations, orders, payments and deliveries.
- Explain the company’s products or services clearly.
- Record call details and update customer and supplier information.
- Coordinate with internal staff to resolve enquiries.
- Maintain qualified and courteous communication.
- Send follow-up messages through WhatsApp or email when required.
- Build and maintain positive business relationships.
Candidate Requirements:
- Graduate preferred; capable freshers may also apply.
- Good communication skills in Hindi and [English/local language].
- Confident, polite and professional telephone manner.
- Basic knowledge of WhatsApp, email and Microsoft Excel.
- Good follow-up and organisational skills.
- Previous experience in telecalling, customer service, sales coordination or office administration is an advantage.
- Candidates living near the office location will be preferred.
This is primarily a business-coordination position. It is not fieldwork.