ObjectiveTo provide exceptional patient experience while efficiently managing appointments, billing, communication, documentation, and front desk operations.
- Major ResponsibilitiesA. Patient ReceptionWelcome every patient within 30 seconds
- Maintain positive attitude
- Guide patients properly
- Handle complaints professionally
- B. Appointment ManagementSchedule appointments
- Reschedule
- Send reminders
- Prevent double booking
- C. CommunicationHandle phone calls
- WhatsApp replies
- Email communication
- Patient follow-up
- D. BillingInvoice generation
- Payment collection
- Daily cash closure
- UPI reconciliation
- E. DocumentationConsent forms
- Patient registration
- Insurance papers
- Digital filing
- F. ReportingDaily Collection
- Appointment report
- Follow-up report
- Walk-in report
- G. Reception ManagementClean reception
- Music
- AC
- Drinking water
- Brochures
- Forms
📌 Receptionist Cum Telecaller (Surat)
🏢 Infinite Smiles Dental Clinic
📍 Surat
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