Working on pricing and costing within SLA /overseas agents. Maintain up-to-date records of quotes.

- Negotiate rates to secure business. Build rapport with customers and agents to strengthen business relationships.

- Coordinate with overseas agents regarding the schedule and pre-alerts, manifestation for both air and sea import consignments.

- Maintain customers focus on all the times and response to customers enquiries.

- Update daily status report to customers regarding ongoing shipments.

- Enhancing the productivity of customer by suggesting best possible route and mode of transportation.

- Candidates with import pricing experience are preferred.

Customer Service :Communicate with clients to provide updates on shipment status, address inquiries, and ensure customer satisfaction.

• Assist in resolving any issues related to documentation or shipment planning delays.

• Record Keeping: Maintain accurate and organized records of all import documentation.

• Ensure that records are easily accessible for audits and compliance checks.

• Problem Resolution: Promptly identify and address any discrepancies or issues in documentation.

· Check the agents' debit notes and update the accounts team.

📌 Import Export Assistant (Delhi)
🏢 Kargo-League Logistics
📍 Delhi