Job Responsibilities
- Make outbound calls to customers and explain the company’s products and services.
- Handle incoming calls and respond to customer queries.
- Follow up with interested customers and provide the required information.
- Maintain records of calls, leads, and follow-ups.
- Identify customer requirements and share suitable solutions.
- Coordinate with the sales team for further follow-up.
- Achieve daily and monthly call targets.
- Maintain good communication and professional relationships with customers.
Requirements
- Good communication skills in English and Malayalam.
- Basic knowledge of MS Office/CRM tools.
- Valuable convincing and interpersonal skills.
- Positive attitude and willingness to learn.
- Freshers are welcome to apply.
Key Skills
- Communication Skills
- Telecalling
- Customer Handling
- Lead Follow-up
- Convincing Skills
- Basic Computer Knowledge
- Time Management