Itsm Consultant (Delhi)

Itsm Consultant (Delhi)

13 Aug
|
Augustinnovate
|
Delhi

13 Aug

Augustinnovate

Delhi

basic to intermediate knowledge of Freshservice (or Freshdesk ITSM)

Understanding of ITIL concepts (Incident, Problem, Change, SLA)

Workflow automations ,Ticket lifecycle,Asset module,Approval processes

Basic understanding of APIs Excel knowledge

📌 Itsm Consultant (Delhi)
🏢 Augustinnovate
📍 Delhi

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