Role & responsibilities

This job role will require the incumbent to manage end-to-end servicing and relationship management of Supply Chain Finance clients, including Anchors, Dealers, Vendors, Distributors, and Channel Partners. The role focuses on

delivering superior client experience, ensuring productive transaction processing, timely issue resolution,

operational excellence, portfolio growth support, and adherence to regulatory and internal compliance

requirements.

Key Roles & Responsibilities
- Manage onboarding & post-acquisition relationships for assigned SCF programs and anchor corporates.
- Serve as the primary point of contact for operational and service-related queries.
- Build strong relationships with Anchor treasury teams, procurement teams, finance teams, dealers,

distributors, and vendors.
- Conduct periodic service review meetings with customers.




- Ensure high levels of customer satisfaction and retention.
- Drive customer engagement and improve client experience metrics.
- Coordinate end-to-end implementation of Supply Chain Finance programs.
- Work closely with Sales, Credit, Risk, Legal, Operations, and Technology teams during program setup.
- Ensure timely onboarding of anchors and channel partners.
- Facilitate execution of documentation and account setup processes.
- Track implementation milestones and resolve bottlenecks proactively.
- Support system integration and platform onboarding activities.

Preferred candidate profile

Minimum- 2-4 years experience in SCF Business in NBFC

📌 RM - SCF Business (Mumbai)
🏢 SKILLVENTORY
📍 Mumbai