*A hands-on Microsoft Copilot Studio, Power Platform, and prompt-engineering specialist to polish, automate, and scale an existing consumer-intelligence agent. Works closely with the internal owner who built it.*
The Consumer Intelligence System (CIS) is a Microsoft Copilot Studio agent, grounded on curated research and data in SharePoint / M365, that answers consumer-intelligence questions for the business. A working version has already been built for one product category, including a five-layer knowledge model, department playbooks, and a confidence-rated evidence scheme.
This role takes that build the last mile: polishing and publishing it to users in Teams, automating the manual steps that currently make it hard to maintain, and replicating it across additional categories. It is a build-and-automate role working alongside the subject-matter owner who created the system — not a ground-up platform build.
Key responsibilities
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Polish and extend the existing Copilot Studio agent, and publish it to Teams / M365 for end users.
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Fix citation carry-through: rework the consolidation prompts so every fact retains a traceable link to its original source.
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Review and optimise the master and consolidation prompts for quality, consistency, and reduced hallucination.
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Build Power Automate flows that export agent output to Word / PowerPoint and deliver it to users via download links.
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Automate data ingestion from Power BI (POS and shopper/demographic data) into SharePoint / the agent’s knowledge, replacing the current manual export step.
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Set up a repeatable, scheduled refresh of the research content on a sensible cadence, automating what can be automated across the AI research tools.
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Replicate the pattern across recent categories, customising playbooks and markdown cards per category.
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Maintain the evidence / confidence scheme and the one-fact-per-layer structure, and support a lightweight quality check so review scale
📌 Copilot Studio (Bengaluru)
🏢 MaxMyCloud AI
📍 Bengaluru
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