Role & responsibilities :-
- Collections & Receivables Management
- Drive collection targets across the assigned region for Current & Used Loan portfolios.
- Develop and execute collection strategies to minimize overdue receivables and improve cash flow.
- Portfolio Quality
- Maintain healthy portfolio quality by controlling delinquency and reducing NPAs.
- Drive early bucket collections to prevent account slippages.
- Monitor portfolio ageing, write-offs, settlements, and recovery trends.
- Ensure adherence to collection policies, legal processes, and regulatory guidelines.
- Team Leadership
- Lead, mentor, and manage a regional collections team of 5070 members, including Regional Collection Managers, Area Collection Managers, Collection Officers, and Recovery Executives.
- Establish performance targets, conduct regular reviews, and drive capability development.
- Foster a high-performance and ethical collections culture.
- Dealer & Stakeholder Management
- Collaborate with dealers and channel partners to strengthen collection efficiency.
- Coordinate with Business, Credit, Operations, Legal, and Risk teams for timely resolution of complex cases.
Preferred candidate profile :-
- Candidate should be Graduate/ Post Graduate from the recognized institute .
- Should have minimum 12-15 years of experience.