At Genpact, we dont just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and were at the forefront of it. Genpacts AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of whats possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide cutting-edge solutions that transform how businesses run.
Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the worlds leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Responsibilities:
- Premium application reinstatement renewal of payment received from policy holders
- Backdate and cancellation of polices in case of payment made by policy holder get bounce
- Respond to email /phone queries related to disputed cases
- Research and analyze the disputes/deductions in ERP
- Follow-up with various departments to get supporting documents/ info for dispute/deductions /resolution
- See opportunities and recommend solutions for process and automation improvements
- Daily reporting of individual portfolios to track and monitor the past dues and pending items
- Implement strategy to reduce turnaround time on Research and resolving issues in a m
📌 . Associate - F&AC (Delhi)
🏢 Genpact
📍 Delhi
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