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Subject Matter Expert
Subject Matter Expert
Job Location:
Hyderabad
Job Type
Full Time
Education
0–2 years of experience
Salary
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- Bachelor’s degree in Computer Science, Information Systems, Business Administration or Business Analytics in MBA or B. Com / BBA with specialization in Business Analytics
- Requirement gathering and documentation (BRD/FRD)
- Translating business needs into functional specifications, use cases, and user stories
- Workflows, and conceptual mock-ups
- Product demos and internal training sessions
- SME-level expertise and customer support
- Collaboration with developers, QA, and cross-functional teams
- Customer-centric mindset with ability to handle client queries and support issues.
- Reporting and tracking project metrics
- Preparing stakeholder reports and presentations
- Strong learning ability and adaptability
- Analytical and problem-solving abilities to identify risks and opportunities
- Research and analytical skills to track industry advancements and market trends
- Solid communication and presentation skills for diverse audiences
- Collaboration and teamwork skills to work effectively with multiple teams
- Managing multiple tasks with flexibility and a proactive approach
- Should be Proactive with a Good Attitude.
- Basic JavaScript knowledge for customizations
- Open API, Rest API and Webhooks Integrations Knowledge.
Secondary Skills:
- Proficiency with Microsoft products (Word, A
📌 Subject Matter Expert (Hyderabad)
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📍 Hyderabad