Join us in curating an unforgettable dining experience We need someone agile to mastermind our restaurant's rhythm, seamlessly intertwining guest hospitality with savvy backend logistics. From crafting warm welcomes to orchestrating reservations and ensuring flawless billing, you'll be the heart of our operation, keeping our guests beaming. Dive into brand events, loyalty perks, and ace delivery coordination while keeping our spot gleaming and safe. If you're a problem-solving pro with an eye for detail and killer organizational skills, come be a part of our vibrant team
Job Description
Host
Warmly greet guests upon arrival and ensure their comfort.
Be a brand ambassador and ability to talk about brand’s current events and promotions
Customers should receive a detailed overview of the customer loyalty program.
To exhibit appropriate telephone etiquette.
Assist with seating arrangements and manage reservations efficiently.
Maintain a record of reservations and walk-in customers.
Ensure availability of necessary stationery and amenities.
Dine-In Service
Make orders promptly and accurately as per Brik Oven standards.
Communicate effectively about menu items and specials.
Serve meals as per Brik Oven standards and follow up on guest experience.
Handle billing and facilitate a smooth departure for guests.
Perform regular cleaning of tables, counters, and operational areas.
Ensure proper sanitization of equipment and surfaces.
Maintain a clean and organized environment conducive to dining.
Manage petty cash and denominations effectively.
Ensure all payment systems are operational and tested before service.
Settlement to be done as per the customer payment mode.
Manage kitchen order tickets (KOT) efficiently, ensuring accuracy and service standards.