Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.
Key Areas:
1. Knowledge
2. Service
3. Operations
4. Leadership
5. Values
Special Note:
The attached key areas, responsibilities and activities reflect the items considered necessary to describe the principal functions of the job identified and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.
SECTION TWO: KEY AREAS
PositionAssistant Manager Security
RESPONSIBILITIES
ACTIVITIES
1. Knowledge and Ability
- To safeguard guests, visitors, employees and the property when in the premises.
- Design & develop techniques to prevent or minimize waste, theft or pilferage.
- Adhere to the Standard Operating Procedures & ensure the same by the security team.
- Any matter which may effect the interests of the hotel should be brought to the attention of the Management.
- Able to develop rapport with colleagues and management staff
- Ability to work cohesively with co-workers as part of a team.
- Provide effective support to the team to enable them to provide a range of effective and effective services.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure personnel & guest satisfaction.
- Ensure that the team has been trained for all safety provisions.
2. Service
- Foster Raffles Values; Authenticity, Humility, Excellence, Generosity, Graciousness, Stewardship
- Internalize Raffles Brand personality; Charismatic, Cultured, Charming, Warm, Witty, Joyful
- Treat every employee with respect and make them feel valued
- Create relationship with employees that is based on open and sincere communication which leads to building long lasting trustful relationships
- Go
📌 Security Manager (Jaipur)
🏢 AccorHotel
📍 Jaipur
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