Key Responsibilities:
- Support PMO frameworks, governance, methodologies, and standards across projects.
- Coordinate project planning, timelines, milestones, deliverables, and dependencies.
- Prepare project status reports, dashboards, KPIs, and executive summaries.
- Maintain project documentation, repositories, version control, and audit readiness.
- Support Power BI dashboards, reporting tools, and data validation.
- Manage and monitor ServiceNow (SNOW) incidents, including prioritization, escalation, SLA tracking, and closure.
- Support user access administration and periodic access recertification.
- Facilitate project meetings and stakeholder communication.
- Ensure compliance with PMO processes, governance standards, and organizational policies.
- Identify process improvement opportunities and support audits/reviews.
- Coordinate across multiple projects and manage interdependencies.