Cash Management Operations Role for Current (A2) & Capital Account Transactions, Subject matter expert in handling ODI, FDI, ECB and BOLOPO cases. To ensure timely and error free processing of transactions related to Capital Account, FCY remittances (A2) and regulatory checks to ensure compliance of the regulatory guidelines and Banks policies.
Direct Responsibilities
Scrutiny of ODI, ECB, FDI & BOLOPO documents and transactions and to perform regulatory checks to ensure compliance of the Indian regulatory guidelines and Banks policies.
Operations Management
- Ensure that the Capital Account Transactions are in line with the laid down operational procedures and prevailing regulatory guidelines
- Timely and error free processing of Capital account transactions.
- Interact with Clients, Commercial teams, Branches, Back Office, CCC, Legal, Compliance, Finance and other internal and external stake holders on relevant topics for productive delivery of operations.
- Ensure Audit comments are closed on time and minimized on best effort basis
- Ensure implementation of laid down operational procedures and review them periodically
- Support business, client and teams in advising FEMA related queries.
- Monitor TAT’s, operational efficiency level and minimize error & incidents rates, resolve customer & branch complaints and queries.
- Monitor pending workflows queues.
- Well versed in FEMA & RBI regulatory framework and possessing a broad understanding of banking operations with emphasis on Cash Management Operations in line with regulatory requirements
Customer Service
- Ensure highest levels of operational efficiency in transaction processing and minimize error & incident rates
- Resolve customer & Branch complaints and queries
- Co-ordinate with Back offices for efficient Client delivery
Compliance
- Co-ordinate with Branches & BO for submission of regulatory & internal returns on time.
- To strictly comply with internal guidelines on Code of conduct