We are looking for a agile and student-focused Operations Manager to oversee and drive end-to-end study abroad operations. The role will combine strategic oversight with hands-on execution, ensuring operational efficiency, quality, compliance, and an exceptional student experience across counselling, applications, admissions, visa processing, and pre-departure support.

The Operations Manager will be responsible for leading teams, managing operational processes, ensuring timely execution, handling escalations, and driving continuous process improvements. The role will also have strong ownership of visa operations, documentation, compliance, and visa-related escalations to ensure a seamless student journey.

Key Responsibilities

1. Student Journey Management
- Oversee the end-to-end student lifecycle from initial inquiry to enrollment and arrival.
- Ensure smooth coordination across counselling, applications, admissions, visa processing, and pre-departure activities.
- Track student progress, timelines, pending actions, and critical deadlines to ensure timely completion.




- Proactively identify and resolve operational bottlenecks affecting the student journey.

2. Counselling & Application Operations
- Oversee program and university selection processes and ensure students receive appropriate guidance.
- Supervise application processing, documentation, admissions follow-ups, and offer management.
- Ensure applications are accurate, complete, and submitted within defined timelines.
- Coordinate with universities and internal teams to resolve application and admission-related concerns.

3. Visa Operations & Compliance
- Oversee end-to-end visa processing for students after deposit submission.
- Ensure timely, accurate, and compliant submission of visa applications across different destinations.
- Ensure visa documentation meets country-specific immigration, university, and embassy requirements.
- Review critical visa documentation and ensure high standards of accuracy

📌 Operations Manager (Noida)
🏢 Leverage Edu
📍 Noida