Key Responsibilities
- Handle day-to-day back-office and operational activities.
- Process and maintain Mutual Fund transactions, including purchase, redemption, switch, SIP registration and related requests.
- Verify client forms, KYC documents and transaction-related documents.
- Maintain accurate client and transaction records.
- Coordinate with AMCs, RTA platforms and other service providers for transaction and operational requirements.
- Track pending transactions and resolve operational issues on time.
- Prepare daily, weekly and monthly MIS reports.
- Maintain data in Excel / Google Sheets / internal systems.
- Support the relationship and sales team with client-related operational requirements.
- Handle client queries related to transaction status, statements, SIPs, redemptions and documentation.
- Ensure proper filing and maintenance of physical and digital records.
- Follow internal processes, compliance requirements and data-security standards.
- Assist management in preparing reports and operational dashboards.
- Ensure all assigned tasks are completed accurately and within the required timelines.
Required Skills
- Good knowledge of MS Excel / Google Sheets.
- Basic understanding of Mutual Funds and SIPs.
- Valuable data-entry and documentation skills.
- Strong attention to detail.
- Good communication and coordination skills.
- Ability to manage multiple tasks and deadlines.
- Basic knowledge of financial markets will be an advantage.
- Ability to maintain confidentiality of client information.
Preferred Knowledge
Candidates with knowledge of:
- Mutual Funds
- SIP / Lumpsum
- KYC
- Purchase / Redemption / Switch
- CAS / Account Statements
- AMCs and RTAs
- Excel / Google Sheets
- Basic financial-market terminologyRole & responsibilities