Role & responsibilities:

Facilitate cross-departmental IT collaboration to assure compliance of DKV Belgium & ERGO Insurance with the regulation, MR Group guidelines and relevant standards including audit requirements. Perform administrative support of CIO-driven topics, including organization, moderation and documentation of IT Management meetings
- Prepare the overarching cross-departmental (IT) gap analysis with the requirements imposed by regulation/ Group and internal norms
- Align with the stakeholders on the gap ownership, mitigation measures and timelines for implementation
- Monitor and control the adherence to the planned actions and assure timely delivery of the envisaged measures
- Assure timely escalation process if the planned timelines are at risk




- Prepare reports and present them to the IT Management on a regular basis.
- Perform administrative and coordination support for CIO-driven topics, including the preparation of summaries and presentation materials, as well as the organization, facilitation, moderation, and documentation of IT Management meetings.
- Continuously improve the relevant processes by proposing and implementing automations and leveraging on other efficiency gains.
- Fluent in English
- Valuable understanding of regulatory, risk and compliance requirements
- Experience with end-to-end coordination
- Good reporting abilities and presentation skills

📌 IT Administration, Governance and Compliance Specialist (Mumbai)
🏢 Ergo Technology & Services
📍 Mumbai