Job Description
- Key Responsibilities: Job description includes, but may not be limited to, the following:
- Job Description
-  Provide highest level of customer service by professionally handling the customer
-  Guide customer’s engineers/ technicians on proper installation of our products
-  Provide Onsite Technical support to the customer
-  Conduct technical training programs for customer’s engineers/ technicians
-  Investigation of Customer Returned parts and actions to be taken
-  Preparation and submittal of Service reports upon investigation of return material.
-  Tracking of customer complaints and warranty claims of products
-  Update the daily reported complaints/warranty claims in system (QSYS).
-  Inspection of customer return material for the repairing and submit the repairing offer to the
- customer.
-  Maintain the documents and records accordance to ISO 9001:2015

Key Skills
- After Sales,Technical Sales,Customer interaction

📌 Quality engineer after sales (Pune Division)
🏢 WerklyConsulting
📍 Pune Division