Key Responsibilities
- Receive and attend to Club members for banquet booking enquiries in a courteous and skilled manner.
- Explain banquet halls, available facilities, packages, tariffs, Club rules, and booking procedures to members.
- Verify the membership details and eligibility before confirming any banquet booking.
- Process banquet reservations accurately and issue booking confirmations.
- Maintain the banquet booking register/software with complete and accurate details.
- Collect booking advances and other applicable charges from members as per the Club's approved tariff.
- Issue official computerized/manual receipts for all payments received.
- Ensure all cash, cheque, card, and online payment details are recorded accurately.
- Deposit all cash and other collections with the Accounts Department on the same day or as per the Club's financial policy, along with supporting documents.
- Coordinate with the Accounts Department for reconciliation of collections and booking records.
- Coordinate with Banquets, Kitchen, Housekeeping, Engineering, Security,



and other departments to ensure smooth execution of events.
- Prepare daily, weekly, and monthly banquet booking and collection reports.
- Follow up with members regarding balance payments and required event details.
- Inform members about Club rules, cancellation policies, security deposits, and payment terms.
- Handle booking modifications, cancellations, and refunds only with proper approvals.
- Maintain confidentiality of member information and Club financial records.
- Attend member queries and complaints promptly and escalate unresolved issues to the Banquets Manager.
- Ensure proper filing of all banquet-related documents for future reference and audit.
- Perform any other duties assigned by the Management from time to time.

Experience & Qualification
- 2–5 years of experience in banquet booking, front office, hospitality, or customer service.
- Knowledge of banquet reservation systems and MS Office.

📌 Banquet Executive (Hyderabad)
🏢 Secunderabad Club
📍 Hyderabad