Salary: ₹12,000 – ₹20,000 per month + Performance Incentives
Job Type: Full-time
About the RoleBaalmitra Kids Pvt. Ltd. is looking for a confident and enthusiastic Telecaller / Admission Counsellor to handle student and parent enquiries, conduct admission-related calling and convert genuine enquiries into admissions.
The candidate will communicate with parents/students over phone, understand their requirements, explain our educational programs and regularly follow up with interested candidates.
- Key ResponsibilitiesMake outbound calls to students and parents regarding admission enquiries.
- Handle incoming calls and respond professionally to admission-related queries.
- Explain courses, programs, admission process, benefits and other relevant information.
- Counsel parents/students according to their educational requirements.
- Identify interested and qualified admission leads.
- Follow up with interested parents/students through calls and WhatsApp.
- Maintain proper records of calls, enquiries, follow-ups and admissions.
- Convert qualified leads into successful admissions.
- Achieve daily and monthly calling and admission targets.
- Coordinate with the admission and sales team for further processing.
- Provide regular updates and reports to the reporting manager.
- Maintain professional communication and a positive relationship with parents and students.
- Candidate RequirementsMinimum 12th pass; graduate candidates preferred.
- Freshers can apply.
- Prior experience in telecalling, counselling, education sales, admission counselling or customer support will be an advantage.
- Excellent Hindi communication skills; basic English communication preferred.
- Confident and polite telephone communication.
- Positive convincing and counselling skills.
- Patient while handling parent/student queries.
- Comfortable working with daily calling and admission targets.
- Basic knowledge of WhatsApp, Excel/Google Sheets and computer operations.