Restaurant: Jaalakam – Window to Flavours of Kerala
Jaalakam is looking for experienced, energetic and customer-focused Stewards who understand that great restaurant service is not just about taking orders — it is about making every guest feel welcomed, helping them choose the right food and creating an experience that makes them want to return.
What We Are Looking For
* Previous experience as a Steward / Waiter / Captain in a good restaurant.
* Well-behaved, polite and presentable with excellent personal hygiene.
* Naturally friendly and comfortable interacting with customers.
* Solid sales attitude — able to recommend dishes, suggest combinations, upsell appropriately and help increase the average customer bill without being pushy.
* Positive knowledge of Kerala cuisine and ability to explain dishes, ingredients, flavours and suitable combinations to customers.
* Should be familiar with popular Kerala dishes such as Appam, Idiyappam, Porotta, Puttu, Kerala Meals, Biryani, Kappa, Stew, Fish Curry and other traditional Kerala preparations.
* Ability to understand customer preferences and confidently recommend the right dishes.
* Should be attentive and proactive in identifying customer requirements during dining.
* Ability to handle customer concerns calmly and professionally.
* Comfortable working in a fast-paced restaurant environment.
* Should be a team player and coordinate effectively with kitchen, service and billing teams.
Language Requirements
Candidates should be able to converse comfortably in:
Malayalam – Required
Hindi – Required
English – Required
Kannada – Added advantage
Key Responsibilities
Welcome guests warmly, assist them with seating and menu selection, take orders accurately, recommend Jaalakam specialties, actively promote suitable add-ons and beverages, coordinate with the kitchen for timely service, check customer satisfaction during the meal, maintain table cleanliness and ensure every guest receives a warm and memorable Jaalakam experience.
The Person We Want
Positive attitude. Good communication. Good food knowledge. Good sales ability. Most importantly — someone who genuinely enjoys taking care of customers.