Job Description – Senior Admission Counsellor / Inside Sales ExecutiveCompany: Millennium Air Hostess Academy

Job Title: Senior Admission Counsellor – Inside Sales & Aviation Career Counselling

Location: Patna, Bihar

Employment Type: Full-Time | Work From Office

Working Days: 6 Days a Week

Experience: 2–3+ Years

Salary: ₹30,000 – ₹40,000 per month, depending on experience, skills and interview performance

Industry: Aviation Training / Education / Hospitality

About Millennium Air Hostess AcademyMillennium Air Hostess Academy is one of Bihar’s leading aviation and hospitality training institutes, focused on preparing young professionals for careers in Cabin Crew, Ground Staff, Aviation, Hospitality and related service industries.

We are looking for an experienced and highly result-oriented Senior Admission Counsellor who can combine strong inside sales expertise with genuine career counselling.

This is not a traditional tele-calling role.

The person joining this position will be responsible for understanding a student's career aspirations, guiding them toward the right aviation career path, counselling both students and parents, handling objections, nurturing leads and ultimately converting qualified prospects into confirmed admissions.

Role ObjectiveThe primary objective of this role is to drive admissions and revenue growth by effectively managing the complete student acquisition journey:

Lead → Qualification → Career Counselling → Course Recommendation → Parent Counselling → Follow-up → Objection Handling → Fee Discussion → Admission Closure

The ideal candidate should be equally comfortable with counselling and closing sales.

- Key Responsibilities1. Student & Career CounsellingCounsel prospective students regarding careers in Cabin Crew, Ground Staff, Aviation, Hospitality and related industries.
- Understand the student's educational background, interests, personality, career goals and expectations.
- Recommend the most suitable course/program based on the student's profile.
- Explain course structure, eligibility, duration, training methodology, career opportunities and admission process.
- Provide realistic and ethical career guidance without making false promises regarding jobs or placements.
- Build confidence and trust with students during the counselling process.
- 2. Parent CounsellingConduct professional counselling sessions with parents and guardians.
- Address parental concerns regarding career stability, safety, salary expectations, job opportunities, training quality and return on investment.
- Clearly explain the value proposition of the academy and its programs.
- Handle difficult questions and objections confidently.
- Build trust with both students and decision-makers.
- 3. Inside Sales & Lead ConversionHandle inbound leads generated through Meta, Google, website, WhatsApp, social media, referrals, walk-ins and other marketing channels.
- Make outbound calls to prospective students and maintain a healthy sales pipeline.
- Qualify leads based on interest, eligibility, budget, timeline and career intent.
- Convert qualified enquiries into walk-ins/counselling appointments and ultimately confirmed admissions.
- Own the sales process from the first conversation until admission closure.
- Follow up consistently with interested prospects without allowing leads to go cold.
- Use consultative selling rather than simply delivering a scripted sales pitch.

4.



Sales Closing & Objection HandlingThe candidate must be confident in handling common objections related to:

- Course fees
- Parents' approval
- Comparison with other institutes
- “I will think about it”
- “I need to discuss with my parents”
- Course duration
- Career/job opportunities
- Placement concerns
- Eligibility
- Timing
- Financial constraints
- Delayed admission decisions

The candidate must be able to negotiate professionally, create urgency where appropriate and close admissions without compromising the academy's brand reputation.

- 5. Lead Follow-up & Pipeline ManagementMaintain structured follow-up with every qualified lead.
- Prioritize leads based on buying intent and admission timeline.
- Maintain accurate lead status and next-action dates.
- Ensure there is minimal lead leakage.
- Re-engage old and dormant leads where appropriate.
- Maintain a healthy pipeline sufficient to achieve monthly targets.
- 6. CRM & ReportingMaintain accurate records of all calls, counselling sessions, follow-ups and admission status in the CRM.
- Update lead stages and remarks on a daily basis.
- Prepare daily/weekly sales updates.
- Track personal conversion ratios and pipeline performance.
- Coordinate with the marketing and admissions teams regarding lead quality and conversion performance.
- 7. Walk-in & Face-to-Face CounsellingHandle walk-in students and parents professionally.
- Conduct structured one-to-one counselling sessions.
- Present the academy, programs, training methodology and career opportunities effectively.
- Convert counselling sessions into admissions wherever the student is qualified and interested.
- Ensure every walk-in receives a professional and memorable counselling experience.
- 8. Market & Industry KnowledgeStay updated on aviation and airline recruitment trends.
- Maintain a working understanding of cabin crew and ground staff recruitment requirements.
- Understand the difference between training, eligibility and actual airline recruitment.
- Stay informed about competing aviation academies and their offerings.
- Continuously improve product knowledge and counselling skills.

Key Performance Indicators (KPIs)Performance will be measured primarily on business outcomes, not just call volume.

Key KPIs will include:

- Monthly confirmed admissions
- Monthly admission revenue
- Lead-to-admission conversion rate
- Qualified counselling-to-admission conversion
- Walk-in-to-admission conversion
- Follow-up compliance
- Lead response time
- Pipeline value
- Collection/fee closure
- CRM discipline
- Customer/parent feedback

Monthly admission and revenue targets will be assigned based on the candidate's experience, salary package, lead allocation and business requirements. Targets will be discussed during the interview and finalised at the time of joining.

- Required ExperienceMandatory2–3+ years of relevant experience in:
-

- Admission Counselling
- Inside Sales
- Education Sales
- Career Counselling
- B2C Sales
- Student Counselling

Strongly PreferredCandidates with prior experience in:

- Aviation Training Institutes
- Air Hostess Academies
- Aviation Education
- Cabin Crew Training Institutes




- Hospitality Training Institutes
- Education/EdTech Sales

will be given solid preference.

Prior experience selling aviation/air hostess training programs will be considered a major advantage.

- Required SkillsSales SkillsStrong inside-sales capability
- Proven lead conversion and closing skills
- Excellent objection handling
- Negotiation skills
- Follow-up discipline
- Target orientation
- Ability to work with high-value B2C leads
- Ability to close admissions independently
- Counselling SkillsStrong listening ability
- Consultative approach
- Student-centric mindset
- Parent handling
- Career guidance ability
- Ability to understand student psychology and buying behaviour
- Ability to build trust quickly
- Communication SkillsExcellent verbal communication
- Strong Hindi communication
- Good spoken English
- Confident presentation skills
- Professional telephone etiquette
- Strong interpersonal skills
- Technology & ProcessComfortable working with CRM systems
- Basic knowledge of MS Office/Google Workspace
- Comfortable using WhatsApp and other digital communication platforms
- Strong reporting and data discipline

Ideal Candidate ProfileWe are looking for someone who is:

- Confident but not aggressive
- A counsellor who can sell, not just a salesperson who can talk
- Target-driven and commercially aware
- Comfortable speaking with parents
- Excellent at building rapport with young students
- Strong at negotiation and closing
- Highly persistent with follow-ups
- Professionally groomed and presentable
- Comfortable working in a performance-driven environment
- Passionate about aviation and career development
- Capable of independently managing the complete sales cycle

Who Should NOT ApplyThis position may not be suitable for candidates who:

- Have only tele-calling experience with no sales responsibility.
- Are uncomfortable with monthly sales targets.
- Do not enjoy follow-up and closing.
- Prefer a purely desk-based customer-support role.
- Cannot handle parent objections.
- Have difficulty communicating confidently in Hindi and English.
- Expect admissions to happen without active selling and follow-up.
- Are looking only for a counselling role without revenue responsibility.
- What We OfferCompetitive salary of ₹30,000–₹40,000/month, based on experience and capability.
- Performance-driven career growth.
- Opportunity to work in the growing aviation education sector.
- Direct exposure to student acquisition and business development.
- Opportunity to grow into senior sales/counselling leadership roles.
- Professional and performance-oriented work environment.

Why This Role MattersAt Millennium Air Hostess Academy, an Admission Counsellor is not merely the first point of contact.

You are the person who can influence a student's career decision.

The right candidate will combine career counselling, communication, psychology, sales strategy and closing ability to help students make informed decisions while driving sustainable admissions growth for the academy.

If you believe you can counsel with empathy, sell with confidence and close with consistency, we would like to hear from you.

How to ApplyInterested candidates can share their updated CV along with a brief summary of their relevant aviation/education sales experience and current/expected salary.

Position: Senior Admission Counsellor – Inside Sales & Aviation Career Counselling

Location: Patna, Bihar

Experience: 2–3+ Years

Salary: ₹30,000–₹40,000/month

📌 Business Development Executive (BDE) (Patna)
🏢 Millennium Air Hostess Academy
📍 Patna