Office Administrator / Project EstimatorLocation: Dehradun, Uttarakhand

Employment: Full-time | Permanent

Salary: ₹40,000/month Gross + Monthly Bonus

Shift: Night Shift / 24×7 Operations

Job SummaryWe are looking for an experienced Office Administrator / Project Estimator to manage customer communication, job scheduling, documentation, estimating, reporting, basic accounting, and administrative activities for US-based clients.

- Key ResponsibilitiesHandle US customer calls, emails, and inquiries
- Manage job scheduling, tracking, documentation, and estimates
- Maintain customer satisfaction and resolve complaints professionally
- Prepare reports, invoices, records, and compliance documentation
- Assist with basic accounting, payroll, expenses, and banking activities
- Use Microsoft Office and project management software
- Coordinate with customers, vendors, employees, and management
- Maintain accurate files and ensure timely completion of tasks




- Mandatory RequirementsUS Voice Process experience is MANDATORY
- Minimum 2 years of experience handling US clients over the phone
- Excellent English communication skills – verbal and written
- Bachelor's degree required; Accounting/Engineering background preferred
- Proficiency in Microsoft Office
- Strong organizational, analytical, and multitasking skills
- Willingness to work night shifts
- International BPO/KPO – US process experience highly preferred
- Compensation & BenefitsStarting Salary: ₹40,000 Gross/month
- Monthly performance bonus
- Training with stipend
- Health Insurance
- Provident Fund (PF)
- Leave Encashment

Key: Candidates without minimum 2 years of US Voice Process experience will NOT be considered.

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