Job Description – Collections ExecutiveKey Responsibilities:

- Contact customers regarding overdue payments and outstanding dues.
- Explain payment options and negotiate suitable repayment plans.
- Follow up on payment commitments and ensure timely recovery.
- Handle customer objections professionally.
- Maintain accurate customer and call records in the CRM.
- Achieve assigned daily and monthly recovery targets.

Requirements:

- Robust communication and negotiation skills.
- Confident objection-handling and persuasion abilities.
- Basic computer and CRM knowledge.
- Target-oriented and disciplined approach.

Job Description – Appointment Fixing ExecutiveKey Responsibilities:

- Make outbound calls to prospective customers.




- Introduce products/services and understand customer requirements.
- Qualify leads and schedule appointments for the sales team.
- Follow up with prospects and confirm appointments.
- Maintain accurate lead and appointment records in the CRM.
- Achieve assigned appointment-setting targets.

Requirements:

- Excellent verbal communication and interpersonal skills.
- Strong persuasion and convincing abilities.
- Comfortable handling high-volume outbound calls.
- Basic computer and CRM knowledge.
- Target-oriented approach.

📌 Debt Recovery Telecalling Executive (Pune)
🏢 Skys Enterprises
📍 Pune