Job DescriptionWe are looking for a Customer Service Executive to join Mumzhug Clothing and handle customer queries across WhatsApp, Instagram, and Email.
- ResponsibilitiesRespond to customer queries on WhatsApp, Instagram, and Email
- Help customers with product, size, availability, order, delivery, return, and exchange-related queries
- Follow up on customer issues and ensure timely resolution
- Handle customers politely and professionally
- Coordinate with the internal team for order-related concerns
- Maintain a positive customer experience
- Keep track of customer complaints and follow-ups
- RequirementsGood communication skills in Hindi and English
- Comfortable using WhatsApp, Instagram, and Email
- Basic computer knowledge
- Customer-focused and polite attitude
- Ability to handle multiple customer queries
- Prior experience in customer service, e-commerce, or fashion is a plus
Preferred CandidateSomeone who is responsible, quick to respond, patient, and positive at communicating with customers.
Salary: ₹12000-15000
Experience: [Fresher / 1–2 years]
Location: [gopalpura, jaipur]
📌 Customer Care Executive (Jaipur)
🏢 saanvi fashion house
📍 Jaipur
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