- Provide advanced technical support for Auto ID products, barcode scanners, label printers, and related peripherals.
- Diagnose and resolve hardware, software, connectivity, and printing issues at customer locations or remotely.
- Install, configure, maintain, and troubleshoot thermal/industrial label printers and barcode solutions.
- Work with printer drivers, label-design software, print servers, and network configurations.
- Coordinate with customers, field teams, and internal engineering teams to ensure timely issue resolution.
- Maintain service reports, troubleshooting documentation, and knowledge-base records.
- Conduct product demonstrations, technical training, and preventive maintenance as required.
- Service income Revenue generation by Repair & Maintenance charges
- Experience: 3–6+ years in technical support/service, preferably with robust Auto ID and label-printer expertise.
📌 Technical Support Executive (Chennai)
🏢 Millennia Hi Tech Systems
📍 Chennai
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